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Create Initial Submission Actions

Follow Along with Trail Together

Want to follow along with an instructor as you work through this step? Take a look at this video, part of the Trail Together series on Trailhead Live.

(This clip starts at the 27:39 minute mark, in case you want to rewind and watch the beginning of the step again.)

Note

Accessibility

This step requires some additional instructions for screen reader users. To access a detailed screen reader version of this step, click the link below:

Open Trailhead screen reader instructions.

Introduction

An initial submission action occurs when a user first submits a record for approval. (By default, the record is locked. You unlock it in a bit.) In this step, you specify the parameters for approval outlined by Allison Wheeler back in our first step, including who approves discounts based on the varying criteria.

Continue where you left off in the previous step.

  1. If you’ve navigated away from where you ended the previous step, enter Approval Processes in the Quick Find box, then click Discount Approval Process from the Inactive Approval Processes section.
  2. From the Add New picklist in the Initial Submission Actions section, select Field Update and complete the field update details with these values:

Field

Value

Name

Approval Status Pending

Unique Name

[this field auto-populates]

Field to Update

Approval Status

Picklist Options: A specific value

Pending

  1. Click Save.

Next, create approval steps.

  1. Click New Approval Stepand complete the details of the first approval step:

Field

Value

Name

Manager Approval

Unique Name

[this field auto-populates]

Description

Discount approver must approve discounts over 15%

Step Number

1
  1. Click Next.
  2. Select the Enter this step if the following radio button, and choose criteria are metelse approve record, then fill in these details:

Field

Operator

Value

Opportunity: Discount Percentage

greater than

15
  1. Click Next, then complete the assigned approver information:
    • Select the Automatically assign using the user field selected earlier (Manager) radio button.
    • Deselect The approver’s delegate may also approve this request checkbox.
  1. Click Save.
  2. On the What Would You Like To Do Now? page, select No, I'll do this later, take me to the approval process detail page to review what I've just created.
  3. Click Go!
  4. In the Approval Steps section, click New Approval Step and complete the details of the second approval step:

Field

Value

Name

VP Approval

Unique Name

[this field auto-populates]

Description

VP North American Sales must approve discounts over 40%

Step Number

2
  1. Click Next.
  2. Select the Enter this step if the following radio button, and choose criteria are met, then fill in these details:

Field

Operator

Value

Opportunity: Discount Percentage

greater than

40
  1. Click Next, then complete the assigned approver information:

Field

Value

Select Approver

Automatically assign to approver(s)

User

Allison Wheeler

Approve or reject based on the FIRST response

select

Approver’s delegate may also approve this request

deselect

Reject Behavior

Perform all rejection actions for this step AND all final rejection actions (Final Rejection)

  1. Click Save.
  2. On the What Would You Like To Do Now? page, select No, I'll do this later, take me to the approval process detail page to review what I've just created.
  3. Click Go!
  4. Click Activate then OK. Note: This activation is premature since there’s still a bit of work to be done on this approval process, but it allows us to verify you’ve successfully completed this step of the project. We’ll deactivate the approval process in the beginning of the next step.

OK—you’ve made it through the initial approval actions. Now you’re headed to the home stretch. Move on to the final step in this project and tackle final approval and rejection actions.

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