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See What’s New with Manufacturing, Media, Public Sector, and Nonprofit

Learning Objectives

After completing this unit, you’ll be able to:

  • Describe how prebuilt Inventory Management Skills minimize overstocking and stockouts.
  • Explain how Agentforce can create detailed proposals by processing information from multiple sources and surfacing relevant products.
  • Define how to predict future resource needs using real-time customer data and custom fiscal calendars aligned with broadcast schedules.
  • Identify how to provide AI-powered job suggestions with requirement matching and application guidance.
  • Describe how to improve tasks like note-taking and referrals to reduce admin work.
  • Explain how to give fundraisers a comprehensive view of donors in the flow of work.

Manufacturing

Inventory Actions

Reduce costs and boost revenue with the prebuilt Inventory Management template. Simplify inventory actions like summarizing, replenishing, and returning, enhancing productivity and customer satisfaction while minimizing overstocking and stockouts.

Rebate Payout Insight

Nurture better partner relationships and gain deeper visibility into incentive performance with the Channel Management template. Enhance transparency and trust with clear rebate explanations.

Sales Agreement Enhancements

Optimize sales agreement management with user-specific metric groups and flexible validation controls. Streamline renewals with the Deep Clone Framework, ensuring accurate and efficient agreement management.

Media

Inventory Management

Drive revenue effortlessly with inventory management. Access real-time, accurate ad inventory across channels to create compelling sales proposals, maximize ad revenue, achieve campaign KPIs, and optimize return on advertising spend.

Consumption Forecasting

Predict future resource and revenue needs with real-time customer data, optimizing allocation, pricing, and planning. Consumption Forecasting now supports custom fiscal calendars, aligning forecasts with broadcast schedules for better decision-making and performance.

Public Sector

Job Recommendation

Help aspiring candidates discover public-sector jobs with AI-powered recommendations. Explain why each job is suggested, and show how many requirements are met. Guide them through the application process, including document prompts and data entry.

Benefit Assistance

Enable constituents to find applicable benefits, check prescreening eligibility, and gather required information upfront using AI. Speed up the application process, reduce errors, and lessen the burden on agency employees through automation.

Complaints Intake

Grant public-sector agencies with AI-enabled complaint processing. Quickly assess complaints, gather relevant information, create an investigation using the complaint, and resolve issues more efficiently through natural language queries.

Nonprofit

Participant Management

The Participant Management agent streamlines tasks like note-taking, referrals, and goal updates—freeing up staff to focus on clients. By reducing admin work, agents help prevent missed steps and enhance the participant’s experience.

Philanthropic Research

The Philanthropic Research Topics in Agentforce gives fundraisers a full view of donors—tracking wealth indicators, events, and milestones—right in the flow of work. Powered by Agentforce, it frees up time to focus on what matters most: advancing the mission.

Volunteer Management App

Easily set up and launch volunteer initiatives. Schedule and match volunteers to the right opportunities to boost impact, satisfaction, and retention, while reducing admin work and operational load.

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