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See What’s New with Net Zero and Salesforce.org: NGO and Education

Learning Objectives

After completing this unit, you’ll be able to:

  • List what metrics of your carbon credit program you can monitor.
  • List what metrics related to water management you can monitor.
  • List the self-service features available for donors with Recurring Gift Management.
  • Describe how Tableau can use data pulled from Data Lake.
  • Explain why constituent data can now be cleaner than ever.
  • Describe the latest improvements to Student Success Hub.

Carbon Credit Allocation

Track and manage your carbon credits in Net Zero Cloud. Get a consolidated view of carbon credit purchase history, scope-wise allocations, and utilization.

Water Management

Get a single source of truth for your water management data, and track key metrics around withdrawal, consumption, discharge, risk, and intensity of your water activities.

Enhanced Reference Data Management

Save time and keep your environmental reference data sets up to date with the new custom UI that allows you to easily load, manage, and track versions.

Load New Dataset Version button on Current Dataset Version Details page

Business Travel Predictions

Get business travel predictions to accurately forecast future emissions. The AI model predicts future trends based on historical data and key user inputs such as revenue and headcount growth. Plan your path to net zero with useful recommendations on how to reduce emissions from business travel.

Supplier Product Emission Factors Management

Accurately track scope three emissions with quantity-based emission calculations based on product-specific emission factors. Choose suppliers that use more environmentally friendly products so you can lower emissions from your supplier ecosystem long-term.

Data Lake for Nonprofits, Powered by Amazon Web Services

This open-source offering streamlines the Data Lake setup process with guided flows, an out-of-the-box integration with the Nonprofit Success Pack, and an automated data pipeline to Tableau for rich analytics and visualizations.

Recurring Gift Management

With Recurring Gift Management, donors can easily update their recurring donations with self-service, so nonprofits can spend less time managing support requests and more time cultivating donors.

Nonprofit Success Pack: Gift Refunds

New in Winter ’23, Gift Refunds let nonprofits more easily issue full refunds for gifts and record those refunds for accounting purposes.

Data Entry Verification

Improve data quality in your org and fundraising efficiency by validating email and phone formats and discovering which constituents are deceased (US). 

Get Started with Data Integrity screen

Data Mover Enhancements

Easily bring external data into the Education Data Architecture (EDA) and Student Success Hub with ready-to-use importing, custom mapping, and duplication prevention logic.

The Data Mover Mapping Editor

Student Success Hub: Appointment Booking Enhancements

Provide better student support by giving students the option to enter comments into their appointment booking requests.

Student Success Hub: Guidance Center

The new Guidance Center offers admins onboarding support, with step-by-step instructions and resources to set up Student Success Hub quickly and easily.

Guidance Center screen for Student Success Hub


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