See What’s New with Analytics and MuleSoft

Learning Objectives

After completing this unit, you’ll be able to:

• Explain how to automate repetitive processes and tasks with MuleSoft Robotic Process Automation.
• Describe how to accelerate time to value with out-of-the-box integration templates for major systems like Jira, NetSuite, and Service Cloud.
• Explain how to use new and enhanced MuleSoft Accelerators for Wealth and Asset Management, Consumer Goods, Banking, Healthcare, Life Sciences, and Manufacturing.
• Describe how users can use the Salesforce Pub/Sub API to subscribe to events and request schema and topic information.

Einstein Discovery: Live Predictions on Snowflake

Generate predictions by connecting and ingesting data hosted in Snowflake. For the first time, we’re powering live predictions with data hosted externally, providing a more flexible means of maintaining the source of truth behind them.

CRM Analytics Home Enhancements

With a new, personalized, and intelligent Analytics home, you can now access Lightning Reports, Dashboards, and CRM Analytics assets in one place.

Einstein Discovery: Model Inspection

With Model Inspection, get a deep understanding of your model, assess model quality, and empower builders with better choices to build and deploy the model.

UI Enhancements

With the new, rich UI enhancements, accelerate time to insight by connecting Selection Actions to navigate to a new page. This feature allows you to easily navigate to opportunity and account detailed pages or other components faster.

MuleSoft Robotic Process Automation (RPA)

Effortlessly automate repetitive processes and tasks with MuleSoft RPA. Seamlessly integrated with Salesforce Customer 360, Anypoint Platform, and Composer, MuleSoft RPA empowers every team to automate workflows instantly–whether through a UI, document, or image–with point-and-click tools, achieving end-to-end automation at scale. 

Learn more about MuleSoft Robotic Process Automation (RPA).

MuleSoft Composer Templates

Accelerate time to value with out-of-the-box integration templates for major systems like Jira, NetSuite, and Service Cloud—designed with best practices in mind.

Learn more about MuleSoft Composer Templates. 

MuleSoft Composer Connectors

Build powerful Composer flows with new connectors for Salesforce Marketing Cloud Engagement, HubSpot, and Microsoft Business Central. Our ever-growing library of connectors will continue to expand with every release.

Learn more about MuleSoft Composer Connectors. 

MuleSoft Accelerators

Implement your top integration use cases for Salesforce clouds and other systems up to 3x faster using new and enhanced MuleSoft Accelerators for Wealth and Asset Management, Consumer Goods, Banking, Healthcare, Life Sciences, and Manufacturing.

Anypoint Connectors

Allow users to publish and subscribe to events, request schema, and request topic information—all from the Salesforce Pub/Sub API. With the addition of the MuleSoft Connector for Salesforce Pub/Sub, users now have a MuleSoft connector for every Salesforce API method including SOAP, REST, Bulk, Streaming, and Pub/Sub.

Learn more about Anypoint Connectors.