Skip to main content
Build the future with Agentforce at TDX in San Francisco or on Salesforce+ on March 5–6. Register now.

Review User Experience Fundamentals

Learning Objectives

After completing this unit, you’ll be able to:

  • Analyze how UX methods direct the user experience.
  • Describe the impact of corporate branding and styling.
  • Identify key design principles and tools that define an accessible and engaging experience.
  • Utilize mobile UX design fundamentals.

Key Topics

This unit prepares you for the user experience (UX) fundamentals section of the Salesforce UX Designer exam, which makes up 16% of the overall exam. This section of the exam includes these topics.

  • User Flow
  • Brand identity
  • Visual design
  • Contrast
  • Eye path tracking
  • Responsive design
  • Optimization for mobile

Like the previous unit, this unit contains practice scenario-based questions and flashcards.

Exam Practice Questions

Ready to jump in? The sample tool below is not scored—it's just an easy way to quiz yourself. To use it, read the scenario, then click the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why. If there’s a longer explanation, click Expand button to expand the window, then click anywhere in the window to close it. When you reach the end, you can review the answers or retake the questions.

Did you choose the wrong answer? Check out the table below for related study material.

Scenario 1

Study rapid prototyping by reviewing Strategy Design Prototyping.

Scenarios 2, 3, and 4

Review accessibility by examining Designing for Web Accessibility.

Exam Topic Flashcards

The following flashcards cover user experience fundamentals. Use these interactive flashcards to brush up on some of the key topics you’ll find on this part of the exam.

Read the question or term on each card, then click or tap the card to reveal the correct answer. Click the right-facing arrow to move to the next card and the left-facing arrow to return to the previous card.

Did you choose the wrong answer? Check out the table below for related study material.

Flashcard 2

Study prototyping by reviewing Strategy Design Prototyping.

Flashcards 3 and 4

Review accessibility by reading Designing for Web Accessibility.

Looking for more information? Explore these related badges.

Badge

Content Type

Branded Mobile Apps with Mobile Publisher badge

Branded Mobile Apps with 

Mobile Publisher

Module

You’ve reviewed the user experience fundamentals. Next, let’s take a look at human-centered design.

Share your Trailhead feedback over on Salesforce Help.

We'd love to hear about your experience with Trailhead - you can now access the new feedback form anytime from the Salesforce Help site.

Learn More Continue to Share Feedback