See What’s New with Data and Einstein
Learning Objectives
After completing this unit, you’ll be able to:
- Describe how Data Cloud features like AI-based tagging and RAG 2.0 improve data governance and Agentforce accuracy.
- Define how you can create task-specific, specialized agents across departments with Agentforce.
- Explain how you can automate the organization of data and metadata using AI-recommended tags.
- Describe how you can use in-line citations to create an audit trail of data sources in responses.
Data Cloud
AI-Based Tagging and Classification
Automate the labeling and organization of data and metadata using AI-recommended tags.
Policy-Based Governance
Create, enforce, and manage access policies that control data access, and use dynamic masking to hide sensitive information.
RAG 2.0
Enhance Agentforce accuracy by indexing extracted data with metadata to refine vague prompts. And use in-line citations to create an audit trail of data sources in responses.
Unstructured Connectivity Enhancements
Ground your Agentforce with more unstructured data than ever with Data Cloud intelligent document processing and a series of new connectors. Activate all the formal knowledge residing in external repositories and your website, including Web Crawler, Site Map, and Zendesk.
Zero-Copy Framework
Create seamless Data Cloud connections with our zero-copy framework. Untrap customer data effortlessly.
Agentic Model Setup
Easily build predictive machine learning models using an agent-guided setup process.
Predictions in the Sub-Second RT Decisioning
Get AI-powered predictions in sub-second real time.
Einstein
Agentforce for Employees
Create task-specific, specialized agents for any department or any internal employee use case.
Agent Surfaces
Create rich experiences by allowing agents to respond with visuals and media based on context and channel.
Multimodal Support
Seamlessly share images and files directly with agents.
Instruction Adherence
Easily detect an agent’s adherence to its topic and instructions with AI-generated scoring.
Web Search in Agentforce Data Library
Go beyond your data with web search integration for the Agentforce Data Library.