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See What’s New with Public Sector, Education, and Nonprofit

Learning Objectives

After completing this unit, you’ll be able to:

  • Define what kinds of groupings case workers can create.
  • Name the benefits of a learner-centric data foundation.
  • Explain how to meet enrollment goals with new processes for staff and leaders.
  • Describe how to boost retention by understanding student needs faster.
  • Define what nonprofits and foundations can use to improve stakeholder engagement.
  • Explain how nonprofits can save time by planning and delivering programs in one place.

Experience Cloud for Public Sector Enhancements

Public Sector

Assist constituents faster with prebuilt, digital portals that enable them to log in, make requests, and get status updates. With a new digital portal template for Grants Management, grant-making organizations can launch new digital programs easily and quickly.

Learn more about Experience Cloud for Public Sector Enhancements.

Group Membership Enhancements

Public Sector

Easily create groupings like households from cases, complaints, or applications with guided flows. With a complete view of case information, caseworkers can more holistically serve the individual or family in need.

Learn more about Group Membership Enhancements.

Education Cloud

Education

Use a learner-centric data foundation, prebuilt apps, and an integrated platform to deliver personalized experiences for every learner, faster.

Learn more about Education Cloud.

Education Cloud for Recruitment and Admissions

Education

Meet enrollment goals with new tools for recruiting and managing prospective students, providing a personalized applicant experience, reviewing applications, and communicating decisions. Get actionable insights for staff and leaders.

Applicant record screenLearn more about Education Cloud for Recruitment and Admissions.

Education Cloud for Student Success

Education

Boost retention by understanding student needs quicker. Intervene at scale, streamline appointment scheduling, and personalize paths to completion for an improved student experience. 

Student Success screen showing student details, actions, scheduling, and progressLearn more about Education Cloud for Student Success.

Programs and Case Management

Nonprofit

Nonprofits can now plan and deliver programs in one place. Save time with streamlined tools for service delivery and participant tracking. 

Case Management Dashboard

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