See What’s New with Health, Manufacturing, and Media
Learning Objectives
After completing this unit, you’ll be able to:
- Describe how to improve collaboration for clinical and nonclinical teams.
- Define how to connect patients with acute distress to available care facilities and providers.
- Explain how to create more equitable care with integrated care plans and contextual analytics.
- Describe how to avoid overbooking and improve the efficiency of media plans.
- Define how advertisement operators can modify in-progress orders more easily and quickly.
- Explain how to save time and improve the efficiency of media & entertainment processes.
Home Health
Health Cloud
Home Health gives clinical and non-clinical teams efficient tools to automate intake, optimize scheduling, and seamlessly conduct home visits—all while improving collaboration at every step.
Crisis Support Center Management Enhancements
Health Cloud
Evaluate and deescalate health risks with embedded assessments, branching logic, and recommendations. With new referral workflows, connect residents in acute distress with available care facilities and providers.
Learn more about Crisis Support Center Management Enhancements.
Integrated Care Management Enhancements
Health Cloud
Integrate care plans with social determinants for an intelligent, holistic view of health, and drive more equitable care now. Gain actionable insights into higher risk members and populations with contextualized analytics built directly into Health Cloud.
Learn more about Integrated Care Management Enhancements.
Advanced Therapy Management Enhancements
Health Cloud
Configure complex therapeutic workflows for commercial and clinical programs at scale with clicks, not code. Automate tasks across stakeholders, and easily monitor progress for optimal care program orchestration—from patient enrollment through infusion.
Learn more about Advanced Therapy Management Enhancements.
Utilization Management Enhancements
Health Cloud
Improve the provider prior authorization experience with new embedded intelligence and recommendations for faster time to care. Streamline authorization requests from clinical encounters and intake through necessity determination and care delivery.
Learn more about Utilization Management Enhancements.
Warranty Lifecycle Management
Manufacturing Cloud
Improve profitability by optimizing the warranty claims process from creation to approval. Define terms based on duration, usage limits, or covered products. Empower partners and customers to submit claims or check on a claim’s status through self-help tools.
Learn more about Warranty Lifecycle Management.
Ship and Debit Process Management
Manufacturing Cloud
Improve collaboration with streamlined ship and debit processes. Automate claim submissions, calculate reimbursements, and use audit trails to reduce overpayments and eliminate errors. Better protect margins with self-service and faster reimbursements.
Learn more about Ship and Debit Process Management.
Asset Management
Manufacturing Cloud
See comprehensive asset information such as alerts, cases, warranties, and work orders. Empower teams to act on asset-specific alerts and see the current state of the asset alongside the asset’s service history to deliver a better experience.
Learn more about Asset Management.
Advertising Sales Management: Radio Media Planning
Media Cloud
Unify media plans to get a single view of a campaign. Automatically distribute inventory over a period of time and avoid campaign overbooking to improve efficiency. Gain flexibility to modify any ongoing radio campaign and its price.
Learn more about Advertising Sales Management: Radio Media Planning.
Advertising Sales Management Enhancements
Media Cloud
With Advertising Sales Management Order Revision, advertising operators can pause and amend orders that are in progress. They can modify in-progress orders without creating brand-new ones—improving the efficiency of the order process. Ad operators can also resubmit revised media plans anytime.
Learn more about Advertising Sales Management Enhancements.
Media Process Library
Media Cloud
With Media Process Library, automate and simplify processes for media and entertainment operations. Gain efficiency and save time with a whole library of actions available out-of-the-box—no code required.
