Skip to main content 2026 Agentblazer Status is coming soon! Get a head start by completing the current trails. See what's next
Strategies for Difficult Conversations with Customers
Module

Strategies for Difficult Conversations with Customers

Learn best practices for handling challenging customer conversations.

Start
+300 points
Foundational
Sales Professional
~35 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Customer Communication
  • General Sales Practices
  • Communication

Products

  • Sales Cloud
+300 points
Foundational
Sales Professional
~35 mins
~35 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.