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See What’s New with MuleSoft, Slack, and Customer Success

Learning Objectives

After completing this unit, you’ll be able to:

  • Determine how to build custom policies for Anypoint Flex Gateway.
  • Explain how to connect to industry systems faster from Salesforce.
  • Explain how to create powerful workflows that automate work across multiple systems.
  • Explain how to customize templates to share information directly in Slack.
  • Describe how you can use new data from sandboxes and Data Cloud to improve business outcomes.
  • Explain how enhancements to Expert Coaching help you onboard, adopt, and grow your businesses.

Anypoint Code Builder for Desktop

MuleSoft

Design, develop, and deploy APIs and integrations from a single environment.

Learn more about Anypoint Code Builder for Desktop.

RPA—Unified Flow

MuleSoft

The Spring ’24 release brings together features and enhancements that streamline business-IT collaboration, reduce time-to-value, and maximize efficiency. These include new I/O variables based on JSON that make integration easier, bots that can be pooled to scale up or down as needed, Anypoint/Composer flows that can be invoked by RPA, and more.

Anypoint Studio Update

MuleSoft

Studio 7.16 includes improvements to asset import, API development, and CloudHub deployment experiences.

Anypoint Flex Gateway: Policy Development Kit

MuleSoft

Policy Development Kit allows developers to simply and easily build custom policies for Anypoint Flex Gateway using Rust.

MuleSoft Direct for Industry Clouds: Loyalty, Automotive, and Manufacturing

MuleSoft

Connect to industry systems faster directly from Salesforce for Loyalty, Automotive, and Manufacturing Cloud.

Anypoint Monitoring: Data Exporter for OpenTelemetry

MuleSoft

Centralize data export for all telemetry data in Anypoint Platform for faster integration with third-party monitoring services using Data Exporter for OpenTelemetry.

Azure Event Hubs Connector

MuleSoft

MuleSoft's newest Azure Event Hubs connector seamlessly integrates with MuleSoft applications, allowing users to send and receive messages from Azure Event Hubs without the need for complex coding or configuration. This connector is ideal for constructing real-time data pipelines and event-driven applications.

Learn more about Azure Event Hubs Connector.

Workflow Builder Enhancements

Slack

Create time-saving automations with new connectors that seamlessly connect your business tools. Create even more powerful workflows that automate work across multiple systems.

Learn more about Workflow Builder Enhancements.

Slack Canvas Enhancements

Slack

Create, organize, and share essential information–right in Slack. The new canvas gallery is a centralized place to quickly find templates to use as-is or customize to suit your needs.

Customer Success Score Enhancements

Customer Success

Signature Success Plan customers now have new data for sandboxes and Data Cloud. The Success Score now provides AI-powered actionable recommendations to improve business outcomes.

An example customer success score page showing products, score details, and account team

Expert Coaching Enhancements

Customer Success

Expert Coaching offers new refreshed sessions, all-new programs, and more. Experts guide you on how to get the most out of Salesforce through sessions to onboard, adopt, and grow your business.

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