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Learning Objectives

After completing this unit, you’ll be able to:

  • Explain how you can help reduce avoidable adverse health events and provide more proactive and personalized care to your patients using social determinants.
  • Describe how to prioritize and process patient referrals faster by accessing all relevant data on one connected platform.

Social Determinants

Capture key information about a patient's or member's social determinants of health, such as housing and transportation, using a library of determinants, barriers, and interventions. Deliver more holistic and personalized care on one connected platform.


Learn more about social determinants. 

Referral Management

New tools enhance management and collaboration throughout the entire patient referral process, from submission, to on-boarding, to care. Prioritize and process referrals faster by accessing all relevant data on one connected platform.

Learn more about referral management. 

Health Cloud Campaigns and Journeys

Build campaigns and create health journeys across populations directly within Health Cloud. Customers who have Marketing Cloud can go one step further by enrolling groups of patients in multichannel communication. Put your patients on personalized journeys, from health education to appointment reminders.

Learn more about Health Cloud Campaigns and Journeys. 

Health Cloud App Template for Patients and Members

Easily build custom branded mobile apps for patients and members using the Health Cloud App Template for Patients and Members. Drive digital engagement and empower health consumers to stay on top of health goals with care plans, securely collaborate with the care team in real time, and learn about wellness in interactive ways. Combined with the new Mobile Publisher for Community Cloud, native apps can be distributed on Apple and Google App Stores.


Learn more about Health Cloud App Template for Patients and Members. 

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