Explore Workspace-Level Non-Administrative Account Types

Learning Objectives

After completing this unit, you’ll be able to:

Describe the three non-administrative account types in Slack.
Explain the different permissions for each non-administrative account type.

Discover Workspace-Level Account Types in Slack

Each user in Slack has a role in the platform that determines their level of permissions, responsibilities, and activities. In this badge, you explore these account types in depth so you know what members can and can’t do. You also learn how to customize settings to meet your company’s goals for Slack.

All Slack account types are either administrative or non-administrative. Administrative accounts manage and oversee what happens in Slack. These accounts can perform various tasks such as managing other user accounts, setting permissions, and ensuring security and compliance within the Slack environment. You can delegate responsibilities to reflect the specific size and workflow of your support team. When you assemble the right mix of people to help you administer your workspace or org, you set your team up for success in Slack.

Workspace level account types exist on all Slack plans: Pro, Business+, and Enterprise+. Pro and Business+ plans power a single workspace. Each role's privileges expand on the previous.

In this unit, you learn about non-administrative account types with the least permissions and work up to account with the most permissions.

Get Started with Non-Administrative Account Types

Check out the permissions and privileges for each of the following roles.

Invited Members

An invited member has been invited to your workspace but hasn't accepted their invitation. Their Slack accounts are not yet active, so you won't be billed until they sign in to your Slack workspace for the first time.

You can interact with invited members in a few ways.

Add them to channels.
@mention them in public messages.
Send them direct messages.

When you @mention an invited member or send them a direct message, they receive an email notification.

An invite in Slack shows up in a person’s email inbox.

If an invited member replies to an email notification, their message is sent to the appropriate Slack channel, thread, or direct message in Slack.

Once an invited member joins your workspace, they see any channels they belong to and their direct messages. Now they can continue to collaborate in Slack.

Guests

Some people in your Slack workspace—like contractors, interns, or clients—might only need access to certain channels. Guests are people who join your workspace but have limited access. Guests can only collaborate with ‌members in their shared channels. Workspace owners and admins can invite guests and revoke access by setting a deactivation date. This feature is only available on paid plans.

There are two types of guests: single-channel guests and multi-channel guests.

Two guest profiles in Slack: Lisa Dawson, a multi-channel guest, and Arcadio Buendia, a single-channel guest.

Single-Channel Guests

Single-channel guests can only use one channel, which is selected by an admin. You can add up to five guests per paid active user in your workspace without additional cost.

In this one channel, they can see other members, apps, message history, and shared files. They can fully participate in conversations and:

Send messages
Upload files
Start and join huddles with channel members
Send direct message to anyone in the channel

Multi-Channel Guests

Multi-channel guests can use specific channels selected by an admin. They’re billed as regular members, and you can add to an unlimited number of channels.

In addition to the permissions a single-channel guest has, multi-channel guests can:

Start group direct messages with any members who share a channel with them.
Send and accept invitations to private channels.
Leave private channels.
Accept public channel invitations from an admin.
Use slash commands.
Make @channel, @here, and @everyone announcements.

Members

Members are people who have joined your Slack workspace. They can use Slack to communicate and collaborate with other members. Members have the same permissions as guests, plus additional capabilities. They can join any public channel, post and delete their own messages, set reminders for channels or members, and more. Check out the Resources section for a full set of member capabilities.

Keep in mind, workspace owners and admins can add or limit any of these permissions as needed.

Wrap It Up

Non-administrative roles like invited members, guests, and members help you manage Slack workspaces effectively. These roles define default permissions and collaboration capabilities and help you tailor settings and ensure smooth operations for all users.

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