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+300 points
Module
Einstein Bots Basics
Learn how to make customer service smarter and easier with chatbots.
Add to Favorites
Add to Trailmix
~30 mins
Learn About Einstein Bots
~10 mins
Incomplete
Plan Your Bot Content
~5 mins
Incomplete
Learn the Prerequisites and Enable Einstein Bots
~15 mins
Incomplete
~30 mins
Available on these trails
Make Service Cloud Smarter
Get Smart with Salesforce Einstein
Expand Service Cloud with Digital Engagement