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Module

Service Case Flows and Quick Actions for Admins: Step-by-Step

Use a quick action component in Salesforce Flow to drive service agent productivity.

Start
+100 points
Intermediate
Administrator
~5 mins

Skills you will gain

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  • Product Management
  • Process Improvement and Optimization
  • IT Automation
  • Customer Service
  • Productivity

Products

  • Flow Builder
+100 points
Intermediate
Administrator
~5 mins
~5 mins