Choose the Right Integration Pattern for Service Use Cases
Learning Objectives
After completing this unit, you’ll be able to:
- Analyze a business scenario to identify key service and marketing data for a multi-cloud B2B solution design.
- List products to integrate to address a business need.
Improve Service with Salesforce
Sometimes a customer is ready to harness the power of Salesforce, but they plan to continue using third-party solutions for key components of their service. In this unit, you learn how to design for such requirements. Watch the following video to learn more from Shoby Abdi and Abraham Lloyd, Architect Success Program Leads at Salesforce.
The quiz at the end of this unit asks questions about the content of this video. Be sure to watch the video so you get the information you need to answer the questions.
Resources
Did You Watch the Video?
Remember, the quiz asks about the video in this unit. If you haven’t watched it yet, go back and do that now. Then you’ll be ready to take the quiz.