Skip to main content Join Trailblazers for Dreamforce 2024 in San Francisco or on Salesforce+ from September 17-19. Register now
Module

Macros for Agents: Quick Look

Learn the benefits of case-management automation through macros.

Start
+100 points
Intermediate
Customer Service Professional
~5 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Process Improvement and Optimization
  • IT Automation
  • Customer Service

Products

  • Service Cloud
+100 points
Intermediate
Customer Service Professional
~5 mins
~5 mins