Review Agentforce and Data Cloud
Learning Objectives
After completing this unit, you’ll be able to:
- Configure Agentforce Data Library to help agents retrieve, manage, and use relevant data.
- Explain how to use retrievers to access data from Data Cloud with Agentforce.
Key Topics
This unit prepares you for the Agentforce and Data Cloud section of the Salesforce Agentforce Specialist exam, which makes up 20% of the overall exam. This section of the exam tests these topics.
- Improve an agent’s response accuracy and personalize answers with Agentforce Data Library.
- Ground with retrievers in Data Cloud.
Like the previous units, this unit contains practice scenario-based questions and flashcards.
Exam Practice Questions
Ready to jump in? The sample tool is not scored—it's just an easy way to quiz yourself. To use it, read the scenario, then click the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why. When you reach the end, you can review the answers or retake the questions.
Did you choose an incorrect answer? Check out the table for related study materials.
Questions |
Study Materials |
|---|---|
1-2 |
Learn more about how retrievers can improve the value and relevance of LLM responses. |
3 |
Read up on how to Ground Your Prompt Templates with Retrieval Augmented Generation (RAG). |
4 |
Explore how assigning Agentforce Data Libraries to Agentforce features helps AI agents provide accurate, organization-specific information. |
Exam Topic Flashcards
The following flashcards cover prompt templates and other important Agentforce and Data Cloud concepts. Use these interactive flashcards to brush up on some of the key topics you’ll find on this part of the exam.
Read the question or term on each card, then click or tap the card to reveal the correct answer. Click the right-facing arrow to move to the next card, and the left-facing arrow to return to the previous card.
Did you choose an incorrect answer? Check out the table for related study materials.
Flashcard |
Study Materials |
|---|---|
1 |
Learn more about how to Choose a Data Source for Your Library. |
2-3 |
Review the differences between identifying and content data library fields and how they are indexed. |
4 |
Study retrievers, including the types of retrievers, and learn how retriever versioning is handled in Data Cloud. |
Related Resources
Looking for more information? Explore these related badges and other resources.
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You’ve studied up on Agentforce and Data Cloud. Next, let’s take a look at Agentforce and Service Cloud.