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Explore Recover Features and Benefits

Learning Objectives

After completing this unit, you’ll be able to:

  • Describe Own Recover.
  • List the functions and features of Recover.
  • Summarize how Recover helps you maintain business continuity when faced with a data disaster.

Own Recover

Own Recover is a secure, easy-to-set-up, always-available backup-and-recovery solution that ensures data resilience and simplifies compliance. 

Available on Salesforce AppExchange, Recover:  

  • Ensures data independence by providing always-accessible backups.
  • Protects backups from malicious attacks.
  • Maintains data health and quality.
  • Mitigates impacts to your sales, brand, and general business continuity.
  • Accelerates innovation while providing peace of mind.

Watch this short video to see Own Recover in action. 

Sounds great, right? Well, there’s more to explore… let’s dig into the specific functions and features of Own Recover. 

Recover Functions and Features

This handy table breaks down just a few of the awesome things you can do with Recover. 

If you want to:

You can:

Backup

  • Configure automated daily backups—and initiate on-demand backups—of all Salesforce orgs and sandboxes, including custom objects, standard objects, attachments, files, metadata, and even sandboxes.
  • Access backup services for all orgs and sandboxes using a single login and from one convenient dashboard.

Monitor

  • Configure Smart Alerts that are activated based on the volume of data additions, deletions, or modifications to specific objects.
  • Trigger alerts based on specific volume change thresholds or on volumes that are statistical outliers from normal business activity.
  • Receive notifications when anomalies are detected so you can take immediate action.
  • Receive daily updates of your backup status to remediate any outstanding data issues.

Compare

  • Look at backups side by side to identify additions, deletions, or modifications to data and metadata.
  • View graphs that illustrate how data and metadata have changed during the backup history.
  • Filter graphs to view changes to specific objects and within specific timeframes.
  • Compare pre- and post-deployment backups to ensure no data has been changed or corrupted.

Restore

  • Isolate intentional updates before correcting unwanted additions, deletions, or modifications (restore only what you need).
  • Maintain data relationships down to any level (even field level) as you recover from a data-loss incident.
  • Quickly locate records in your backups to recover deleted or corrupted data and simplify compliance, audit, and legal requests such as Data Subject Access Requests (DSAR).

Manage

  • Customize backup timing and frequency, and specify retention policies for daily, weekly, monthly, and yearly backups.
  • Use searchable archives of historical data to maintain compliance with internal data retention policies, industry regulations, and government mandates.
  • Manually export backup data to CSV files, SQL files, mySQL Endpoints, and Amazon S3 buckets, or automate exports to your data warehouse using APIs.

As you can see, Recover provides tons of features that help protect all of your mission-critical data while providing fast, worry-free data recovery. But that’s not all. Own Recover also offers excellent support. Their Salesforce-certified solution engineers always treat data loss and corruption incidents with the highest urgency and are on hand 24/7 to help put your data together if disaster strikes. 

What does all of this mean for your business? It all boils down to business continuity.

Recover and Business Continuity

Own Recover’s features help your organization head off incidents of data loss and corruption—including accidental ones. Recover also plays an important role in maintaining business continuity by:

  • Seamlessly restoring any lost or corrupted records (down to the field level) back to their original location, which minimizes any negative impacts to the business.
  • Ensuring data independence by providing access to your backups forever.
  • Automatically maintaining data relationships and integrity, which preserves the Salesforce environment and increases the agility of the Development Operations (DevOps) team.
  • Proactively protecting deployments before and after critical releases, which allows development teams to innovate in Salesforce without fear of losing data.

A woman standing beside two puzzle pieces that fit together; one is labeled Recover and the other is labeled Business Continuity.

In the previous unit, we discussed the importance of having a business continuity plan (BCP) and defining both your recovery point objective (RPO) and recovery time objective (RTO). The great news is that Recover reduces both your RPO and RTO! And here’s how it does it.

  • Automatic daily backups back up everything that’s important to you in your org including your production data, metadata, attachments, files, and even sandboxes.
  • Smart alerts notify you immediately—not in days or weeks—of changes, deletions, or corruptions so you can spring into action.
  • Customer support provides assistance 24/7, 365 days a year, allowing your team to prioritize more important tasks within the organization and ensures peace of mind (should disaster strike).

Having a backup-and-recovery solution like Own Recover is a boon to your business and makes data downtime a thing of the past. To learn more about how to innovate without fear, check out the Sandbox Seeding with Own module on Trailhead.

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